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Privacy Policy

Privacy Policy

This Privacy Policy explains how Journey Band Falcon collects, uses, discloses, and retains personal information when you visit journeybandfalcon.surf or interact with our services. It applies to information handled in connection with our website and related business activities.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, and to object to or restrict some processing in limited cases. You may also have the right to withdraw consent where processing is based on consent. Some requests may be limited by legal obligations, security needs, or the need to complete a transaction you requested.

Available rights depend on your location and the nature of the information involved.

To help protect your information, we may ask for details needed to verify your identity and understand the scope of your request. We will review requests within the time required by applicable law and respond in a manner consistent with our legal obligations and operational needs.

We may need to verify identity before acting on a privacy request.

We retain personal information for the period reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining records, resolving disputes, enforcing agreements, and meeting legal, accounting, or security obligations. When information is no longer needed, we may delete it, anonymize it, or retain it in a limited archive where required or permitted by law.

We keep information only for as long as needed for the stated purpose or as required by law.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date or otherwise indicate that the policy has changed. Material changes may be highlighted on the site or communicated through other reasonable means, depending on the nature of the update.

This notice may be revised to reflect changes in our practices, services, or legal requirements.

Contact Information

Privacy email
[email protected]
Telephone
+1 506-345-7748
Mailing address
509 32 Avenue Northeast, Calgary AB T2E 2H3
Privacy inquiries
[email protected]

Use the contact details below for questions about this policy or the handling of personal information.

Contact Page
01 · Collection

Information We Collect

We may collect identifiers and contact details you provide, business or project information you submit, account or inquiry content, and technical data such as device type, browser settings, log data, and usage activity. Where relevant to AI software development and implementation services, we may also process information contained in messages, files, prompts, or project materials that you choose to share.

The categories of information collected depend on how the site and related services are used.
02 · Sources

Sources of Information

We collect information directly from you when you complete forms, communicate with us, request information, or otherwise interact with the site. We also receive certain data automatically through the operation of the website, including cookies and similar technologies, and may obtain limited information from service providers or business partners that support hosting, analytics, security, or delivery of our services.

Information may come from direct submissions, automated collection, and service-related communications.
03 · Cookies

Cookies and Similar Technologies

The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent. Similar technologies may also be used for security, performance monitoring, and basic measurement of site activity.

We use a limited set of cookies and similar tools for operation, security, and analytics.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings, including blocking or deleting them. Some cookies are necessary for basic site functions and may not be disabled without affecting performance. If the site provides a cookie banner or preference tool, you can use it to manage non-essential cookies. Browser-based controls may also limit certain tracking technologies.

Cookie preferences can usually be adjusted through browser settings and, where available, site controls.
01 · Purpose

How We Use Information

We use personal information to operate and improve the website, respond to inquiries, provide requested services, manage business relationships, maintain security, detect and prevent fraud or misuse, analyze site performance, and comply with legal obligations. Where you engage with our AI software development or implementation services, we may also use submitted information to evaluate requests, support project delivery, and communicate about the work.

Processing is limited to operational, security, and service-related purposes described here.
02 · Sharing

Service Providers and Partners

We may share personal information with vendors and other service providers that support hosting, analytics, security, communications, customer support, and related operational services. These parties are expected to use the information only as needed to perform services for us and to maintain appropriate confidentiality and security measures. We may also share information with professional advisers and business partners where necessary for ordinary business operations.

Service providers receive only the information needed to perform their functions.
03 · Legal basis

Legal and Protective Disclosures

We may disclose personal information if we believe disclosure is required to comply with a legal obligation, respond to lawful requests, enforce our terms, protect our rights or property, or address security, fraud, or safety concerns. We may also share information in connection with a business transaction such as a merger, financing, or transfer of assets, subject to applicable legal requirements.

Disclosure may occur when necessary to comply with law or protect legitimate interests.